Privacy Policy


Personal Information Processing Policy


Enjoyworks (hereinafter referred to as the “Company”) legally processes and safely manages personal information in compliance with the Personal Information Protection Act and related laws and regulations to protect the freedom and rights of users of the Hey! Cooker (hereinafter referred to as the “Service”). Accordingly, in accordance with Article 30 of the Personal Information Protection Act, we establish and disclose the following Personal Information Processing Policy to inform users of the procedures and standards for personal information processing and to promptly and smoothly handle complaints related thereto. This Personal Information Processing Policy may be revised due to changes in government laws and guidelines or changes in the Company’s internal policies, and in the event of revision, we post it on the service’s notice board so that users can view it at any time.

 

Article 1 (Purpose of Processing Personal Information)
The personal information being processed by the company will not be used for any purpose other than the following purposes, and if the purpose of use changes, necessary measures will be implemented, such as obtaining separate consent under Article 18 of the Personal Information Protection Act.

1. Membership and management
The company processes personal information for the purpose of confirming membership intentions, maintaining and managing membership by providing services, preventing illegal use of services, notifying various notices, and dealing with grievances.

2. Handling civil complaints
We process personal information for the purpose of notifying the results of the processing.

3. Provision of goods or services
Process personal information for the purpose of providing content.

4. Revision of the use of use and personal information processing methods
When the company revises the terms and conditions of the service or the personal information processing policy, it shall specify the date of application and the reason for the revision, and notify the previous and revised parts of the current terms and conditions or the personal information processing policy on the initial screen of the company's app from 7 days before the application date to the day before the application date, and notify the members by using e-mail registered by the member. However, if the contents of the terms and conditions are changed unfavorably to the members, they shall be notified or notified with a grace period of at least 30 days in advance. In this case, the company will display the revised contents in an easy-to-understand manner for members. Regardless of the members' consent to receive advertising emails, messages regarding the operation of the service may be sent to users.

5. The handling of grievances
If a member inquires about the service or submits a complaint with the service's customer support, we process the member's personal information for the purpose of responding and resolving it. This includes the purpose of identifying members, checking inquiries, contacting them for fact-finding, and notifying them of the results of processing.

6.  Service improvement
Process personal information for the purpose of artificial intelligence learning and customized content and function development for service improvement and new service development.

 

Article 2 (Period of Processing and Retention of Personal Information)

①    The company retains and uses the personal information of the member from the date of subscription to the withdrawal of the member, and immediately destroys it if the member withdraws from the company's service: Provided, That the information kept in accordance with the relevant laws and regulations shall be excluded.

②    Each personal information processing and retention period is as follows in accordance with the Consumer Protection Act in the Electronic Commerce Act (hereinafter referred to as the Electronic Commerce Act) and the Communication Secret Protection Act.

1.    <Use in marketing and advertising>
 • Personal information related to <Use in Marketing and Advertising> is retained and used for the above purpose of use from the date of consent for collection and use to <3 years>.

2.     Display/Advertising record: 6 months (E-commerce Act)

3.     Record of identification: 6 months (Act on Promotion of Information and Communication Network Utilization and Information Protection, etc.)

4.    the deadline specified in other laws

③     If a member voluntarily withdraws from the membership, he/she will receive economic benefits such as discount coupons and event benefits provided by this service by repeatedly re-registering and voluntarily canceling membership, and keep the members' names and e-mail addresses identification information for one month after withdrawing from the membership to prevent acts such as name theft.

④     In case it is necessary to hold it in case of other necessary cases such as litigation or dispute, in case of customer response, it shall be stored separately from personal information with other members during the relevant period in accordance with Article 39-6 of the Personal Information Protection Act.

⑤     For purposes such as statistics and academic research, you can continue to retain personal information in a form that does not recognize a specific individual.

 

Article 3 (Personal Information Items to be Processed)

The Company collects and processes the minimum amount of personal information required to provide services as follows.

Information

Categorization

Collected items

Member information

Essential

- join membership
Name, email, password

- Simple sign-up on SNS
Apple : Name,  email
Google : Name,  email
Facebook : Name,  email


Article 4 (Matters concerning the provision of personal information to third parties)

The company processes members' personal information only within the scope specified for the purpose of processing personal information, and provides personal information to third parties only if they fall under Articles 17 and 18 of the Personal Information Protection Act, such as the consent of members and special provisions of the Act, and does not provide other members' personal information to third parties.

※ However, if corresponds to the following reasons: If you want to obtain consent from the minimum range.

- If necessary for purposes such as statistics and academic studies, it provides personal information in the form of statistics such as statistics.

- Where it is necessary for the use of affiliated services, only to a third institution to which the company is an affiliated institution and a member is registered, and personal information is provided with the consent of the member.

 

Article 5 (Procedures and methods of destruction of personal information)

ⓛ When personal information becomes unnecessary, such as the expiration of the personal information retention period and the achievement of the purpose of processing, the company will destroy the personal information without delay.

② Even if the retention period of personal information agreed by the member has elapsed or the purpose of processing has been achieved, the member's personal information can be stored and managed separately from other members' personal information until the retention period specified by other laws and regulations has elapsed.

③ We are destroying the personal information of members who have not used the service for a year. The user is notified of the fact that personal information is destroyed 30 days before the destruction of personal information, the expiration date of the period, and the items of the destroyed personal information by email or text message. If you do not want to destroy your personal information, you can log in to the service before the expiration of the period.

1.    reversed procedures
Personal information that has caused destruction is destroyed with the approval of the person in charge of personal information protection.

2.    Method of destruction
Personal information stored in the form of electronic files is deleted using a technical method that cannot be recovered and reproduced.

Personal information stored in the form of documents is destroyed in a physical way that the original cannot be reproduced, such as shredding or incineration.

 

Article 6 (1) (service members and events)

①    Members can request access to their information held by the company at any time, and if there is an error in their information, they can request correction , deletion processing, and suspension.

②    The exercise of rights under paragraph (1) may be made to the company in writing, e-mail, or fax in accordance with Article 41 (1) of the Enforcement Decree of the Personal Information Protection Act, and the company will take action without delay.

③    The exercise of rights under paragraph (1) may be carried out through an agent, such as a legal representative of a member or a person who has been delegated. In such cases, a power of attorney under attached Form 11 of the Enforcement Rules of the Personal Information Protection Act shall be submitted.

④    The request for suspension of reading and processing personal information may be restricted by Article 35 (5) and 37 (2) of the Personal Information Protection Act.

⑤    A request for correction and deletion of personal information cannot be requested if the personal information is specified as a collection target in other laws and regulations.

⑥    The company verifies whether the person who requested access, correction or deletion, or suspension of processing according to the membership rights is the person who made the request.

 

Article 8 (Measures to ensure the safety of personal information)

The company is taking the following measures to ensure the safety of personal information.

1.    Management measures: Establishment and implementation of internal management plans and conduct regular employee training

2.    Technical measures: Management of access rights for personal information processing systems, installation of access control systems, etc, Encryption of unique identification information, etc., installation and update of security programs

 

Article 10 (Personal Information Protection Officer)

①    The company is in charge of handling personal information and designates a person in charge of personal information protection as follows for the handling of complaints and damage relief of members related to personal information processing.
-      a person in charge of personal information protection : 민영곤 부장
[e-mail] younggonnim@enjoyworks.co.kr
[phone] 02-6224-3125

②    Members can contact the privacy officer for any privacy-related inquiries, complaint handling, damage relief, etc. that have occurred while using the company's services. The company will respond to and deal with any member's inquiries without delay.

 

Article 11 (Method of Relief for Infringement of Rights and Interests)

A member may apply for dispute resolution or counseling at the Personal Information Dispute Mediation Committee, the Korea Internet & Security Agency's Personal Information Infringement Reporting Center, etc. in order to receive relief due to personal information infringement. For other reports and counseling on personal information infringement, please contact the following institutions.

1. Personal Information Dispute Mediation Committee
- Homepage : www.kopico.go.kr
- phone : (국번없이) 1833-6972

2. 개인정보 침해신고센터 (한국인터넷진흥원 운영)
- Homepage : privacy.kisa.or.kr
- phone : (국번없이) 118

3. 대검찰청 사이버범죄수사과
- Homepage : www.spo.go.kr
- phone : (국번없이) 1301

4. 경찰청 사이버수사국
- Homepage : ecrm.cyber.go.kr/minwon/main
- phone : (국번없이) 182

 

Article 12 (Obligation to Notify Change of Personal Information Processing Policy)

This personal information processing policy will take effect from November 1, 2024.